Why Use An IT Infrastructure Solutions Broker

March 9, 2020

What is an IT Infrastructure Solutions Broker? It's not the preferred title that I like for an independent IT services agent but some companies like it. It has variations as Agent, Consultant and Specialist, but at the end of the day the It Infrastructure Solutions Broker is hired by the customer to find them the best solution available for their business.

Here are the Top 3 Reasons to use an IT Infrastructure Solutions Broker!

One, it's one-stop shopping which saves you Time! The broker will have contacts with many carriers/vendors which means he can quickly acquire the quotes and information that you need - without you having to request them yourself by filling out online forms and repeating the requirements over and over.

Two, product and industry knowledge. The sales rep from Company A isn't going to tell you that it has excessive billing issues and Company B's rep isn't going to tell you that the network in your area under performs or that the product is so new (or old) that delivering it to your satisfaction is not going to happen. A Broker will have that kind of information.

If the customer cares about speedy delivery and least cost, then the Broker can eliminate looking at the operators that don't own network there or who have provisioning hurdles.

Three, the Broker is a Craftsman, with an extensive set of tools in his belt to provide you with the right solution for your business today and in the future.  If the Broker does his job right, he is asking the customer all the probing questions to elicit the necessary information to choose the best possible solution.

That's why you use an IT Infrastructure Solutions Broker-